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Privacy Policy

Last updated: August 6, 2025

Salsa POS (“we,” “our,” or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with us—whether through our website, phone, text messaging, or other means.

Who We Are

Website: https://salsapos.com
Email: info@salsapos.com
Phone: (866) 302-0412

What Information We Collect

We collect only the information necessary to operate and improve our services:

  • Full name

  • Business name and details

  • Email address

  • Phone number (including mobile number for SMS communication)

  • Comments and form submissions

  • Cookies and usage data

  • Device/browser/IP data

  • Uploaded media (e.g., images)

Text Messaging (SMS) Information

When you opt in to receive SMS messages, we collect:

  • Your mobile number

  • Timestamp and method of consent (web form, QR code, customer-initiated text, or verbal opt-in)

  • Message delivery and response data

We use this information solely for communication purposes. We do not sell, rent, or share your SMS consent or phone number with third parties for promotional purposes.

How We Use Your Information

Your personal data may be used to:

  • Respond to your inquiries

  • Provide updates on orders, tickets, or service activity

  • Send marketing or promotional messages (only if you’ve given written consent)

  • Process service transactions

  • Provide ongoing customer support

  • Maintain compliance with regulatory requirements

SMS Opt-In & Use Cases

By providing your phone number and opting in, you agree to receive SMS messages related to:

  • Order confirmations or shipping updates

  • Appointment or ticket reminders

  • Support ticket progress

  • Promotions and exclusive offers (only with written consent)

  • Customer service replies

  • General business communication

Example script (used verbally and on forms):

“Would you like to receive text message updates?”

Example opt-in form language:

“By checking this box, I agree to receive text messages from Salsa POS at this mobile number. Message frequency may vary. Message & data rates may apply. Reply STOP to unsubscribe or HELP for support. See our Privacy Policy.”

Opt-Out Instructions

You can opt out at any time by replying:

  • STOP (required)

  • Other supported keywords: END, UNSUBSCRIBE

You will receive a confirmation message:

“You are unsubscribed from Salsa POS. No further messages will be sent. Reply START to re-subscribe.”

SMS Support

For help, text HELP or contact us directly:

📞 (866) 302-0412
📧 info@salsapos.com
🌐 https://salsapos.com/contact

Messaging Frequency

You may receive a confirmation message when you subscribe. Message frequency depends on your interactions (e.g., orders, appointments, customer support).

Cookies

We use cookies to:

  • Remember user preferences

  • Track login sessions

  • Enhance website functionality

You can control cookies through your browser settings.

Comments & Media

When you leave comments, we collect the information shown in the comment form, as well as your IP address and browser information for spam filtering.

If you upload images, do not include location data (EXIF GPS), as visitors can download and extract it.

Embedded Content

Articles or pages may include embedded content (e.g., videos, social media posts). These behave like you visited the third-party site directly and may collect data.

How Long We Keep Your Data

  • Comments and metadata: Stored indefinitely

  • User accounts (if applicable): Stored until user requests deletion

  • SMS logs: Retained for compliance and support purposes

Your Rights

You may:

  • Request an export of your personal data

  • Request correction or deletion of your data

  • Withdraw your SMS consent at any time

To exercise your rights, email us at info@salsapos.com

Third-Party Data Sharing

We use third-party providers such as Twilio, Zoho, and Nextiva to deliver SMS and CRM services. These providers are under strict confidentiality obligations.

We do not share or sell mobile numbers, messaging data, or personal information with any third party for marketing purposes.

Security Practices

We take reasonable technical and organizational precautions to prevent loss, misuse, or alteration of your personal data.

Policy Changes

We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our services implies acceptance of the updated policy.

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